Terms and Conditions

Payment confirmation

When you book a reservation for a product through the website, www.arabiandubaitour.com, Skyland collects your payment information and processes your payment as described below under “payment processing”. on behalf of www.arabiandubaitour.com. The company accepts the following credit cards: MasterCard and VISA. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Skyland on behalf of www.arabiandubaitour.com the credit or debit card statement.

And you will get confirmation within 48 hours by email.


Refund policy

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals, or any other services utilized.

Refunds will be done only through the original mode of payment.

For no refund policy, if you have purchased some specific time coupon tickets, event or attraction or accommodation which have no refund and replacement, it will be non-refundable in all circumstances.
For online payments, there will be a minimum of 3.5% transaction charges applied.


Cancellation Policy

Canceling a booking with www.arabiandubaitour.com can result in cancellation fees being applied by www.arabiandubaitour.com, as outlined below. Additional fees may be levied by the individual supplier or tour operator (see your www.arabiandubaitour.com on the voucher for specific details). When canceling any booking, you will be notified via email or telephone of the total cancellation fees.

If you have purchased an event, attraction, or coupon ticket, it will be non-refundable in all circumstances.

In some cases, hotel or accommodation is also non-refundable but depends on the booking policy, which can be mentioned on the voucher.


Other services

If you cancel at least 48 hours in advance of the scheduled departure, there is no cancellation fee.

If you cancel at least 24 hours in advance of the scheduled departure, there is a 50 percent cancellation fee.

If you cancel before 24 hours of the scheduled departure, there is a 100 percent cancellation fee.

The refund will be complete by a maximum of 30 days from the transaction date.

The refund policy may differ depending on the nature of the booking as per the nature of the tour